The operational terms of our engagement.

Every engagement begins with a written scope and a fixed quote that you approve before any work starts. The scope sets out the deliverables, the revision policy for that project, the payment schedule and the point of contact on our side.

Nothing we discuss informally - over a call, WhatsApp or email - constitutes a binding engagement until the written scope is countersigned by both parties.

The deliverables on every engagement are listed in the scope. For manuscript engagements that typically includes the final manuscript in the target journal’s format, tables and figures, a reference list, supplementary files, a cover letter, author-contribution and disclosure statements, and a similarity report.

For thesis engagements, the deliverables include the synopsis, chapter drafts, the statistical analysis with reproducible scripts, and the final bound-ready manuscript in your institution’s format. Exact deliverables are always itemised in the scope.

If additional deliverables are required that were not in the original scope, they are scoped and quoted separately rather than absorbed silently.

Every engagement includes rounds of revision until the work satisfies your brief and your supervisor or target journal’s reviewers. Revisions are not capped at a round count while the work stays on-brief.

If feedback requires a substantive change to scope - re-running an analysis on a corrected dataset, restructuring a chapter around a new outcome measure, re-targeting a manuscript to a different journal after a hard reject - we agree the scope and quote adjustment with you before continuing.

Fees are fixed at engagement and set out in the scope. We do not charge hourly after the scope is agreed; we do not add line items during the project; we do not change the price for revisions that fall within the original brief.

Longer engagements (full thesis work, systematic reviews, multi-month projects) are typically split into milestone-linked instalments - payable as each stage is reviewed and accepted. The payment schedule is part of the scope.

Payments are invoiced and can be made through the payment methods set out in the engagement letter. Refund terms are set out separately in our Refund Policy.

You retain all intellectual property in the work. We do not claim authorship, do not add our name to any deliverable, and do not reuse your work in any form, including as examples or case studies, without your explicit written permission.

Per the International Committee of Medical Journal Editors (ICMJE) authorship recommendations, our role is editorial and analytical and does not meet authorship thresholds. If you wish to acknowledge our editorial support in your manuscript, you may do so in the acknowledgements the way a medical writer or statistician is normally recognised.

Every engagement is covered by a signed non-disclosure agreement on both sides, covering unpublished data, methodology, patient information and institutional affiliations. The writers, editors, analysts and reviewers assigned to your project are bound by the same undertaking.

How we handle your data is covered in detail in our Privacy Policy.

We do not guarantee specific outcomes that depend on decisions outside our control. Specifically, we do not and cannot guarantee:

• →Acceptance of your manuscript by a specific journal, or by any journal.
• →Passage of your viva or defence on the day.
• →Approval by your institutional ethics committee or university.
• →Award of any grant for which we help prepare the proposal.
• →A specific similarity percentage on a plagiarism report below what our methods can deliver.

Any service that claims to guarantee these outcomes is claiming something they cannot deliver; we decline to do the same. What we do commit to is the quality of the work we produce under the agreed scope.

We decline engagements that involve:

• →Ghostwriting of another named author's work (inconsistent with ICMJE authorship).
• →Manuscripts targeted at predatory journals or pay-for-acceptance schemes.
• →Projects where the methodology is demonstrably unsalvageable and the author does not wish to redesign.
• →Requests that would require misrepresenting data, authorship, or prior publication.

Either party may terminate an engagement in writing. Fees for work already completed and accepted remain payable. Fees for work not yet begun are refundable. Work partially completed is assessed against the scope to determine a fair settlement.

Refund terms for unsatisfactory delivery are set out separately in our Refund Policy.

We may update these terms to reflect changes in our practice. The Effective date at the top of this page is updated accordingly. Prior engagements remain governed by the terms in force when they began.

These terms are governed by the laws of India. Any disputes are to be resolved first through good-faith discussion, and failing that through the relevant jurisdiction specified in the engagement letter.